Who Falcon Helitours is
Falcon Helitours flies sightseeing tours from two helipads: Atlantis, The Palm in Dubai, and Zayed Port (Mina Zayed) in Abu Dhabi. In Dubai it is the operator that takes off on Palm Jumeirah itself, inside the Atlantis grounds. Its routes run from 12 to 60 minutes, past the Palm, Burj Al Arab, the coast and, on longer routes, Downtown.
The About page contradicts itself on the company's age. It says Falcon has offered flights "since 2018". A few lines lower it says "Founded in 2010", and a counter shows "12+ Years of Excellence". We report both and choose neither. The pages we read do not say whether Falcon is linked to any other aviation company, and they name no regulator or licence.
Prices from Atlantis
Falcon publishes its prices per seat, and states that they include tax. Read on 15 November 2026:
| Tour | Per seat (published by Falcon Helitours) |
|---|---|
| 12 minutes, Pearl | AED 715 |
| 15 minutes, Fun Ride | AED 921 |
| 17 minutes, The Iconic Tour | AED 979 |
| 25 minutes, City Circuit | AED 1,450 |
Private ("Exclusive") flights start at AED 3,145 for 12 minutes with 6 seats, or AED 3,670 with 7 seats. The longest routes are the 45-minute Imperial at AED 11,463 and the 60-minute Gulf Desert tour at AED 15,593. Falcon notes that a private flight works out cheaper than buying all 6 or 7 seats one by one.
Headout sells shared tours of 12, 15, 17 and 25 minutes from the Atlantis helipad; these are the cards above. The cards do not name the operator. Their rules are the same as Falcon's, though: 110 kg per seat with an extra seat above that, no seat belt extenders, children from age 2. One verified review on the 12-minute listing thanks "Falcon". There is one important difference. The Headout policy reads "These tickets can't be cancelled or rescheduled", while a highlight on the same page mentions cancellation up to 24 hours. Go by the policy line.
Cancellation, weather and the weigh-in
Direct bookings follow a strict scale. Cancel 48 hours or more ahead at no cost. Between 48 and 24 hours a 50% fee applies, and within 24 hours the fee is 100%. You can reschedule free if you ask more than 24 hours ahead. When visibility is bad, Falcon reschedules at no charge or refunds in full, but only for flights booked with Falcon directly. It warns that weather calls can come at the last minute and suggests flying early in your trip.
Seats are assigned by the weight of everyone on board, so a window seat cannot be promised. The limit is 110 kg per passenger per seat. Anyone above or close to it must buy a second seat. A private flight is limited to 450 kg in total. Children from age 2 pay full price for their own seat, and under-12s must fly with a guardian. Pregnant passengers may fly up to 32 weeks. Check-in closes 45 minutes before departure, and late arrivals can lose the flight.
Photos
Phones and cameras are allowed inside the cabin, but not on the walk between the terminal and the helicopter. Bags, hats and scarves go into free lockers. Staff take a photo of you in front of the aircraft, sold as a print or a digital copy.
Falcon, HeliDubai or a skydive
Falcon starts on the Palm, while HeliDubai starts from Al Sufouh with a higher seat limit of 115 kg. Both take children far younger than the 18+ rule for a tandem. For anyone who fails the skydive weigh-in, or who wants the Palm view without the jump, a short flight from Atlantis shows the same island as the Palm Dropzone. Our helicopter tour page compares the two operators.
